Privacy Policy - May 2026

Who We Are

This website is operated by John-Paul Inglis, trading as an independent EHCP and SEND consultant.

For any questions about this policy or how your data is handled, contact:

Email: hello@johnpaulinglis.co.uk

I am registered with the Information Commissioner's Office (ICO) as a data controller.

What Personal Data I Collect

Depending on how you interact with this website, I may collect:

Contact details — name, email address, and any information you provide when using the contact form, the Draft EHCP Health Check form, or when emailing me directly
Case-related information — details you choose to share about your child's situation, EHCP, or case, where relevant to the service you're requesting
Payment information — if you book a paid webinar or service, payment is processed securely by Stripe; I do not directly store your card details
Website usage data — general analytics data (such as pages visited and approximate location) collected automatically via Squarespace's built-in analytics

Why I Collect This Data

I use your personal data to:

- Respond to your enquiries and provide the services you've requested
- Deliver the Draft EHCP Health Check and provide your results
- Process payments for webinars and paid services
- Send you information you've specifically requested (such as a free guide or webinar joining details)
- Understand how visitors use this website, to improve it

Lawful basis

I process your data on the basis of consent (where you've submitted a form or made a request), and for the performance of a contract (where you've purchased a paid service or webinar).

How Long I Keep Your Data

I keep personal data only for as long as necessary for the purpose it was collected, typically:

- Enquiry and case-related information: for the duration of our engagement, plus a reasonable period afterward for record-keeping purposes
- Payment records: as required by UK tax and accounting obligations
- Marketing/guide requests: until you ask to be removed, or you become inactive for an extended period

Who I Share Your Data With

I do not sell or rent your personal data to any third party. I may share limited data with:

- Stripe — to process payments securely; Stripe has its own privacy policy governing how it handles payment data
- Squarespace — as the platform hosting this website and its forms/analytics
- Any professional you are referred to — only with your explicit knowledge and consent, where relevant to your case (e.g. if working alongside a solicitor or other professional at your request)

I will never share information about your child's specific case with a third party without your consent, except where required by law.

Cookies

This website uses cookies via Squarespace's built-in analytics to understand website usage. You can control or disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

- Access the personal data I hold about you
- Ask me to correct inaccurate data
- Ask me to delete your data ("right to be forgotten"), where applicable
- Object to or restrict how your data is processed
- Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, contact hello@johnpaulinglis.co.uk.

Complaints

If you're unhappy with how your data has been handled, you can contact me directly, or make a complaint to the Information Commissioner's Office:

ICO website:ico.org.uk
ICO helpline:0303 123 1113

Changes to This Policy

This policy may be updated from time to time. The date at the top shows when it was last revised.